General Order FAQ

How much you charge for a product?
It depends on a number of factors, including material, design style, tolerance and quantity. Other factors that affect cost for your product are custom specs, rush order, packaging etc…. Our sales will assist you with the best solution for your requirements.
What is the lead time to delivery?
In-stock standard products can be shipped in 1 week after an order is placed.
Stockouts and custom products, please allow enough time for processing, might be between 3-10weeks depending on various particularities.

  • Materials order time: The raw materials it needs to produce your order.
  • Production time: Depending on available production-line capacity.
  • Customer lead time: Customer places an order and the delivery time when receives the product.
Do you ship internationally?
Yes, international orders ship via the Fedex service (or your selected shipping carrier). You may incur import duties or other customs fees depending on your country of residence.